Welcome to Newyddion! Here's what you can read in this month's edition:
Cadarn Housing Group (the parent organisation of both Cadwyn and Newydd Housing Associations) has warmly welcomed Mandy Garrett, Steve Porter, Craig O’Donnell, and John Rees as new Board Members.
Our new Board Members bring a wealth of experience from across the social housing sector and will help us continue to deliver excellent services for our tenants and communities.
The appointments follow the recent recruitment of Debbie Green’s as the Group Chair in September.
Discover more about all our Board Members here.
It’s another chance to win a £25 shopping voucher by answering our quick Question Of The Month. It’s easy!
This month we want to know:
And read on below to find out the results of last month’s QOTM and the lucky winners of the £25 vouchers.
Click here to answer this month’s question.
In October, we asked “Last year, how much do you think we spent clearing fly-tipping, rubbish left in the wrong place and contaminated recycling?"
Well done to the 41% of respondents who correctly answered £143,000 (£392 per day).
Fly-tipping causes untidy neighbourhoods, creates risks, and costs money to remove. We regularly inspect our estates for dumped waste to be cleared, and work with partners to take action against those responsible for fly-tipping and other environmental problems.
You can help too. Please dispose of rubbish and bulky items responsibly and report fly-tipping to us as soon as possible.
And the winners are… congratulations to Christina in Barry, and Sharon in Cardiff on winning October’s £25 voucher draw. Remember to answer this month’s question for your chance to win in November.
With winter approaching, severe weather can cause serious damage to your home in an emergency.
Examples of emergencies in your home typically include:
If there’s a risk to life, you should contact 999 immediately.
To report an emergency repair at your home, please contact us on 0303 040 1998 or enquiries@cadarn.co.uk.
When our Customer Experience Line is closed for the day, you can still call 0303 040 1998 to speak to our out-of-hours operatives Delta. If unable to contact Delta via phone, you can contact them online here.
We want all our tenants to live in a safe, warm and healthy home.
Damp, mould and condensation can affect your home and, in some cases, your health.
When you report damp or mould, we will:
Reporting issues early helps us identify the cause and take action as quickly as possible.
Contact us here to report any condensation issues.
Find out more about condensation here.
We’re looking to expand our team to deliver even better homes and communities for our residents! Do one of the roles below sound like an opportunity for you or someone you know? Click the job title or the link below
Estates Officer (35 hours per week/fixed term until 31 March 2027)
Salary: £26,177 - £27,554
Closing Date: Sunday, 8 November
Multi Skilled Operative (35 hours per week/permanent)
Salary: £31,069 - £32,704
Closing Date: Friday, 6 November
Click here to view our current vacancies.
We’re here to help if anti-social behaviour (ASB) is affecting you.
If several actions of things like verbal abuse, loud noise
ASB counts as repeated examples of behaviours like abuse, threats, intimidation, loud noise, fly-tipping, drug dealing, or hate crimes.
If reporting, we need you to help us help you. Anonymous complaints are almost impossible to resolve and we’ll likely need a record or evidence of incidents, rather than general reports.
It’s also important to remember that while people’s behaviour may annoy you, that doesn’t me it ASB i.e. a one-off party, or general household noise like crying babies.
Find out more about ASB here.
The MyNewydd app makes it quick and easy to manage your tenancy whenever it suits you. You can:
There is no need to wait on the phone during busy periods, and you can contact us outside office hours when it is convenient for you.
Find out more about MyNewydd here and click here to find out how to add MyNewydd to your homepage.
