Launched in February 2018, My Newydd allows tenants to login and manage their homes securely, showing them their rent balance, a summary of recent transactions and a printable record of their rent statement.
Other features include checking on and reporting individual and communal repairs for their home, adding new family members to a tenancy, ordering a rent payment card or simply sending Newydd a message.
Eleanor Chard, Head of Customer Services at Newydd said, “We want to provide our tenants with an easy and fast online experience. No matter where you are, whether on the bus, in your living room or at the office, you will be able to access My Newydd using your mobile, desktop or tablet.”
“There are many practical benefits too – no need to wait on a call during busy periods, the ability to report incidents to us outside of office ours, quickly being able to check a rent balance, and changing a contact number with no fuss. Our services are now accessible 24 hours a day.”
To register for a My Newydd account go to mynewydd.co.uk.
