Our equality and diversity commitment

We are committed to equality and diversity within the workplace, so that everyone is treated with dignity and respect. 

We ensure that there is no unfair discrimination on the basis of race, nationality, ethnic origin, disability, gender, marital status, religion or belief, age, sexual orientation or any other relevant characteristic in the provision of housing, services or employment. We welcome and encourage job applications from people from any background. 

If you apply for a job with us, we will:

  • Recruit and promote staff based on their ability and suitability to do the work
  • Provide training and other opportunities to help you develop your skills
  • Make sure you have the necessary equipment to do your job effectively
  • Take prompt and effective action if you face harassment at work
  • Monitor our recruitment practices to ensure that we are not unintentionally disadvantaging certain groups of people and identify ways in which we can promote equality and diversity more effectively

We provide equality and diversity awareness training to all new employees and Board members. This is a general awareness course and covers discrimination and best practice across all strands including gender, ethnicity, disability, age, sexual orientation and religion or belief. It also raises awareness of our equal opportunities, as well as our bullying and harassment policies, the obligations of our staff and to give them the confidence to challenge inappropriate language or behaviour. External training on specific equality strands is also available, if identified, as part of an employee's personal development plan.

LGBT staff are reassured that we support same-sex couples and civil partnerships, so all of our benefits and policies are extended to same-sex couples, such as pension rights and family friendly policies. You can read more about our benefits here

We are accredited as a Disability Confident Employer, which is a Government run scheme. This means that we are committed to employing people with disabilities. We guarantee an interview if you have a disability, as long as you meet the minimum criteria of the job vacancy. 

All of our offices are user-friendly and comply with the Equality Act 2010. Lifts and a hearing loop are available, as well as providing information in large font. We will do our best to accommodate your needs and we will look at reasonable adjustments to allow you to carry out a job and work for us. 

We have flexible working to ensure that you can have a work-life balance and to meet your personal needs. You may have caring responsibilities for children or relatives with disabilities or who are elderly, then you can take advantage of our family friendly policies. 

We are supportive of our staff and their religious beliefs and through our flexible working system, we can accommodate prayer time and the celebration of events, holy days and practices such as fasting. You can take holiday or request to change your working hours to allow you time to practice your faith. Our dress code is flexible and the wearing of faith jewellery or garments is welcomed, as long as it complies with Health and Safety regulations, as well as our customer service standards. 

At social events, we ensure there is always a vegetarian option and soft drinks are provided. Other dietary requirements, such as Halal or vegan, will be provided on request.