How your rent is spent

We are a not-for-profit housing association, which means that all the money we receive goes back into delivering high quality homes and services to our tenants. It is most important that our rents are affordable to all our tenants. We also want to ensure that rents are fair and are in line with what tenants expect. Rents and service charges are reviewed for affordability in each location.

Below, you can see a breakdown of how we have budgeted to spend your rent and service charges. Please note that these figures are based on budget from 1st of April 2023 to 31st of March 2024. 

For every £100 of your rent, we spend:

If you want more information on how we spend your rents, please read our Annual Report and Financial Statements here.

If you want to know how we set your rent, please read Our Rents & Service Charges page for more information.

Providing support for tenants who are struggling to pay their rent is a very high priority for us. This is especially important in the current cost of living crisis which is severely affecting our tenants. If you are struggling to pay your rent, please get in touch with us as soon as you can by visiting our contact us page and ask to speak to the Financial Inclusion Team.