Questions? We're happy to help!

Tenant enquiries

You can send us a message and report repairs through My Newydd.

My Newydd

Pay rent

Click here for details on how to pay your rent.

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Anything else?

Contact us for any other questions.

Contact us

Contact our Customer Service team

In case of emergency please call 0303 040 1998 any time of day or night.

Our offices


Newydd Housing Association, 5 Village way, Tongwynlais, CF15 7NE

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St David's House, New Church Street, Newtown, Powys, SY16 1RB

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Ready to get started with My Newydd?

You can make payments directly to your rent account online or by phone by creating a My Newydd account. Alternatively you can use Direct Debit, Post Office, Paypoint or through your bank or building society.