Questions? Feedback? powered by Olark live chat software
Our offices will be closed on Friday 13 December 2019. For emergency repairs only, call 0303 040 1998.
Our offices will reopen 9am 16 December 2019. My Newydd will also be unavailable between 7am - 11am on 13 December 2019.
  • My Newydd
  • Our homes
    • Our properties
    • Homes for rent
      • Applying for a home
      • Our rent
      • Our new builds
      • Tenancy Ready Training
      • Swapping home
    • Homes for sale
      • For sale: Clare Garden Village, Cowbridge
      • For sale: Ffordd Pentre - Plot 418
      • St Nicholas, Campbell Court - Plot 9
      • How do I apply?
      • Low cost home ownership: The Myths
      • Rent2Own - Wales
    • Independent living
    • Empty homes
  • How we can help
    • HAPI Project
    • Do It Digitally
      • Digital Drop-Ins
    • Step into work
      • Be the best you
    • Get involved
      • Why get involved?
      • Health and wellbeing
      • Tenant scrutiny group
      • In View Blog
      • Become a share member
    • Money guidance
      • Budgeting help
      • Universal Credit
      • Be Like Bob
      • Personal Independent Payment
      • Safe loans
      • Energy saving tips
  • Tenants
    • Moving in
      • Utilities
      • Central heating
      • Pets
      • Decorating
      • TV licence
      • Insurance
    • Paying rent and service charge
    • Moving Home
    • Emergencies
      • Fire Safety
    • Snow and ice
    • Repairs
      • Whose responsibility?
      • Types of repairs
      • Help us keep your home safe
      • Electrical safety
      • Welsh Housing Quality Standard
      • Maintenance tips
    • Anti-social behaviour
      • Tackling anti-social behaviour
      • Report a nuisance
      • The Noise App
      • Fly-tipping FAQs
    • Frequently asked questions
    • Library
    • Safeguarding
    • Physical adaptations
  • Leaseholders
    • Your rights and responsibilities
    • Alterations and improvements to your home
    • Planned maintenance and major works
    • Selling your home
    • Shared ownership
    • Extending your lease
      • How can I apply to extend my lease?
    • Service charges
    • Leasehold Advisory Service
  • About us
    • Group Structure
    • Meet the Board
      • Code of Conduct
    • Management structure
    • Corporate plan
      • Vision and values
      • What we do
      • What we want to achieve
    • Accreditations
    • Regulatory compliance
      • Ethical Employment in Supply Chains Statement
    • Complaints procedure
    • Our privacy notice
    • Library
      • Concerns and Complaints Policy
      • Corporate information
    • Rooms4U
      • Matching applicants
      • Financial viability
      • Lettings and allocations
      • Outcomes
      • Conclusion
    • In View Blog
  • Jobs
    • Rewards and benefits
    • Our equality and diversity commitment
    • Apprenticeships and training
    • Current Vacancies
    • Job applicant privacy notice
  • News
  • Contact
  • Our homes
  • How we can help
  • Tenants
  • Leaseholders
  • About us
  • Jobs
  • News
  • Contact
Select Language
English Cymraeg
Hit enter to search
Suggested search
  • Homes for rent
  • Management structure
  • Our properties
  • Google
  • Pay rent
  • Praise or complain
  • Report a repair
  • Money advice
  • Neighbour nuisance
  • Get involved
Swipe left for more | Close Tenant Tools
In this section
To The Top
Tenants
  • Moving in
    • Utilities
    • Central heating
    • Pets
    • Decorating
    • TV licence
    • Insurance
  • Paying rent and service charge
  • Moving Home
  • Emergencies
    • Fire Safety
  • Snow and ice
  • Repairs
    • Whose responsibility?
    • Types of repairs
    • Help us keep your home safe
    • Electrical safety
    • Welsh Housing Quality Standard
    • Maintenance tips
  • Anti-social behaviour
    • Tackling anti-social behaviour
    • Report a nuisance
    • The Noise App
    • Fly-tipping FAQs
  • Frequently asked questions
  • Library
  • Safeguarding
  • Physical adaptations
In this section
Tenants
  • Moving in
    • Utilities
    • Central heating
    • Pets
    • Decorating
    • TV licence
    • Insurance
  • Paying rent and service charge
  • Moving Home
  • Emergencies
    • Fire Safety
  • Snow and ice
  • Repairs
    • Whose responsibility?
    • Types of repairs
    • Help us keep your home safe
    • Electrical safety
    • Welsh Housing Quality Standard
    • Maintenance tips
  • Anti-social behaviour
    • Tackling anti-social behaviour
    • Report a nuisance
    • The Noise App
    • Fly-tipping FAQs
  • Frequently asked questions
  • Library
  • Safeguarding
  • Physical adaptations

Repairs

In this section you'll find information on the types of repairs we carry out, what classes as an emergency and who's responsible for certain types of repairs. 

We are always happy to talk

Newydd Housing Association, Ty Cadarn, 5 Village Way, Tongwynlais, CF15 7NE

0303 040 1998 07422 128780 enquiries@newydd.co.uk
Company
  • About us
  • Vision and values
  • Our people
  • Tenants
  • Leaseholders
  • Get involved
Discover
  • News
  • Become a share member
  • Magazines and leaflets
  • Concerns and Complaints Policy
  • Library
  • Report a nuisance
Staff
  • Rewards and benefits
  • Board Intranet
  • Staff email
  • Timeware
  • Staff Intranet
  • Select HR

  • UK modern slavery act compliance and  anti-slavery statement central registry
Newydd Housing Association (1974) Limited is a registered society under the Co-operative and Community Benefit Societies Act 2014
This site uses cookies in order to display Google Maps and track visitors via Google Analytics. You can find out more about what this means and how to turn off cookies in your browser by visiting aboutcookies.org
Company
  • About us
  • Vision and values
  • Our people
  • Tenants
  • Leaseholders
  • Get involved
Discover
  • News
  • Become a share member
  • Magazines and leaflets
  • Concerns and Complaints Policy
  • Library
  • Report a nuisance
Staff
  • Rewards and benefits
  • Board Intranet
  • Staff email
  • Timeware
  • Staff Intranet
  • Select HR
Partners / Sponsors
  • UK modern slavery act compliance and  anti-slavery statement central registry
Newydd Housing Association (1974) Limited is a registered society under the Co-operative and Community Benefit Societies Act 2014 This site uses cookies in order to display Google Maps and track visitors via Google Analytics. You can find out more about what this means and how to turn off cookies in your browser by visiting aboutcookies.org