Our privacy notice And Cookies Policy
Introduction
The Cadarn Housing Group Limited (“Cadarn”, “we, “us”, “our”) are a Registered Society under the Co-operative and Community Benefit Societies Act 2014, registration number 21180R, with our registered office at 5 Village Way, Tongwynlais, Cardiff, CF15 7NE. We are also a Registered Social Landlord, regulated by the Welsh Government, registered number L019. We are the Controller of the Personal Data we process, registered in the UK with the Information Commissioner’s Office (“ICO”), registration number ZB408001.
Our Data Protection Officer (“DPO”) is Evalian Limited, West Lodge, Leylands Business Park, Colden Common, Hants, SO21 1TH. Email – dpo@evalian.co.uk. Tel – 03330 500 111.
The purpose of this privacy notice is to explain what Personal Data we collect about you when you visit our website.
Please read this privacy notice carefully as it provides important information about how we handle your Personal Data and your rights. If you have any questions about any aspect of this privacy notice, you can contact us using the information provided below in the ‘Contact us’ section.
We update this privacy notice from time to time in response to changes in applicable laws and regulations, to our processing practices and to the products and services we offer. When changes are made, we will update the date at the top of this document. Please review this privacy notice periodically to check for updates.
Personal Data we collect
When you visit our website and interact with us, we will collect:
· Name
· Email address
· Any personal data you provide in your message to us
Information about our use of Cookies
Our website uses cookies to better the user experience while visiting.
Cookies are small text files saved to the user's computer which track, save and store information about the user's interactions and usage of our website. This allows our website to provide users with a tailored experience. Users are advised that if they wish to deny the use and saving of cookies from our website on to their computer or device, they should take necessary steps within their web browsers security settings to block all cookies from our website and any external serving vendors.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. To install all other types of cookies, we need your consent.
To learn more about the cookies we use, please see our Cookie Policy below.
There are certain fundamental rights that you have in respect of your Personal Data:
| Rights | Description |
| Right to be informed | Individuals have the right to be informed about the collection and use of their Personal Data |
| Right of access | Individuals have the right to receive a copy of their Personal Data, and other supplementary information |
| Right to rectification | Individuals have the right to have inaccurate Personal Data rectified or completed if it is incomplete |
| Right to erasure | Individuals have the right to request their personal information to be erased, in certain circumstances |
| Right to restrict processing | Individuals have the right to request the restriction or suppression of their Personal Data, in certain circumstances, in particular: · if your data is not accurate; · if your data has been used unlawfully but you do not want us to delete it; · if your data is no longer needed, but you want us to keep it for use in legal claims; or · if you have already asked us to stop using your data but you are waiting to receive confirmation from us as to whether we can comply with your request |
| Right to data portability | Individuals have the right to obtain and reuse their Personal Data, in a machine-readable format, for their own purposes across different services, in certain circumstances |
| Right to object | Individuals have the right to object to the processing of their Personal Data, in certain circumstances Where we are using your Personal Data because it is in our legitimate interests to do so, you can object to us using it this way Where we are using your Personal Data for direct marketing, including profiling for direct marketing purposes, you have an absolute right to ask us to stop doing so |
| Rights with respect to automated decision-making and profiling | Individuals have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
In addition to the above, an individual also has the following rights:
| Rights | Description |
| Right to withdraw consent | Where we are using your Personal Data based on your consent, you can withdraw your consent at any time |
| Right to register a complaint with the Controller | You have the right to raise a complaint about how we handle your personal information to us directly. |
| Right to lodge a complaint with a supervisory authority | You have the right to raise a complaint about how we handle your personal information with a relevant supervisory authority. |
Exercising your data protection rights
You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances
Contact us
If you would like to exercise your statutory data protection rights, or if you have any concerns or questions about how we handle Personal Data, please contact us at privacy@cadarn.co.uk.
Raising a complaint with the UK data protection supervisory authority
If you believe you have exhausted all possible avenues for resolving your data protection concerns with us, you may lodge a complaint with the ICO by calling their Helpline on 0303 123 1113.
You can also send your postal correspondence to:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Alternatively, you can contact them at https://ico.org.uk/make-a-complaint.
Cookie Policy
Introduction
Cadarn Housing Group Limited (“Cadarn Housing”, “we”, ”us”, “our”) use cookies and pixels on our website. This Cookie Notice (“this notice”) explains why we use them and how you can control and opt out of receiving them.
This notice should be read together with our Privacy Notice above.
About Cookies & Pixels
A cookie is a small text file which may be downloaded to your device when you visit our website. We use cookies to allow our website to function correctly, remember your preferences and to track visitors to our website.
The cookies we use on our website fall into the following categories:
● Necessary Cookies These cookies are essential to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. They do not collect information about users that can be used for marketing and expire when the user leaves the website or closes their browser.
● Statistics or Analytics Cookies We use cookies to collect information about the use of our website by visitors such as the pages they visit most often, how they arrived at our website and associated information. These do not collect any directly identifiable personal information about visitors. We use these cookies to learn more about how our website is used to identify problems and areas for improvement.
● Functionality Cookies Functionality cookies remember the choices you make when you visit our website. This includes, for example, your consent to the use of cookies on our website.
● Marketing or Targeting Cookies These are cookies placed by third parties on our website which record your visit to our website, the pages you have visited and the links you have followed. They use this information for advertising purposes.
Pixels are used for tracking your behaviour and collecting data about your interactions with web content. Unlike Cookies, Pixels are not stored on your device but are instead embedded in web content. Pixels cannot be directly controlled by website users, as they are embedded in web content. However, the Meta (Facebook) Pixel has built-in functionality that allows you to trigger Meta Pixel’s consent mode based on what cookie category you have agreed to. In this instance, this would be when providing consent for the advertising category within our cookie banner.
Learn More About Cookies
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see details in the table below.
For further information on cookies generally, including how to control and manage them, please visit https://www.aboutcookies.org or https://www.allaboutcookies.org.
Cookies Used by Cadarn Housing Group Limited
This website uses cookies, including the Meta Pixel, to track visitor interactions and improve user experiences. This data helps us measure performance, improve user experiences, and deliver relevant advertisements on Meta’s platforms. By enabling advertising cookies, you consent to this data collection and sharing. Users can manage their consent preferences through our cookie settings or opt-out of tracking via Meta’s privacy settings and browser-based tools like the Global Privacy Control.
The full list of cookies we use on our websites and their purposes are as set out in the following table:
| Cookie Name | Domain | Expiry | Purpose | Set By |
| _ga | cadarn.co.uk | 2 years | Google Analytics & usage tracking | Google (third-party) |
| _gat | cadarn.co.uk | 24 hours | Rate limiting GA | Google (third-party) |
| _gid | cadarn.co.uk | 24 hours | Google Analytics & movement tracking | Google (third-party) |
| _Secure-3PAPISID | google.com | 2 years | Personalised ads | Google (third-party) |
| _Secure-3PSID | google.com | 2 years | Ad targeting | Google (third-party) |
| _Secure-3PSIDCC | google.com | 1 year | Retargeting | Google (third-party) |
| CONSENT | google.com | Persistent | Stores cookie consent | Google (third-party) |
| IDE | doubleclick.net | 13 months | Google ads | Google/DoubleClick (third-party) |
| NID | google.com | 6 months | Preference storage | Google (third-party) |
Cookie Sharing with Third Parties
Please note that we do not share any information collected by the cookies we set with any third party.
However, Google and/or Facebook may share the information collected by their cookies with third parties for the purposes of targeted advertising. For more information, please visit their privacy notices.
Please note, we will always ensure that any ‘limited data use’ settings are enabled for individuals that have not provided consent for the placement of cookies.
Changing Your Cookie Preferences
You can allow or block cookies by activating the setting on your browser, which permits you to change the setting of all or some cookies. Please note that disabling cookies may affect the availability or functionality of our website.
If you would like more information on how to manage cookies on some popular browsers, please click on the links below.
How to Contact Us
Please contact using the details set out in our Privacy Notice if you have any questions about this notice or the information we hold about you.
Policy Review and Amendments
We may update this notice (and any supplemental privacy notice), from time to time as shown below. We will notify you
of the changes where required by applicable law to do so.
Last updated: 1st July 2025.
