Welcome to Newyddion. Here's a sneak peek into what you'll find inside this newsletter:
Here’s another chance to win a £25 voucher by answering our April Question of the Month! It’s simple and takes only 2 minutes to complete.
Your responses help us shape the service we give to you and lets us know how residents feel in general. Each month, we’ll report your feedback and let you know how we’re acting on it. You can read this in the next section.
This month, we want to know:
- Do you feel you’re given opportunities to have your say in the decisions we make?
- Did anybody get you with an April Fools joke this year?
Click here to answer this month’s question.
Thanks to everyone who’s answered our Question of the Month. So far, over 150 people have taken the time to share their views. Your responses help us shape the service we give to you and lets us know how residents feel in general.
Last month’s question asked, “Housing Associations deliver many services. Which one is most important to you?”, with the top two answers listing “Repairing and maintaining your home” and “Looking after your estate communal areas”. Read on in the next section to find out how we're working to deliver better repair and maintenance services for our tenants.
You told us that repairs and maintenance are one of the most important services we provide — and that you want them to be quicker, more reliable, and done right first time. We’ve listened and are making improvements across Cadarn Group.
This includes investing in in-house skills and training to provide a more consistent service, creating a single repairs team to react quicker to your repairs, improving our communication with you, and much more. Click the link below to find out more about the changes we’ve introduced to improve our services to you.
Click here to find out more.
Looking for a new job, to increase your income, or to get that dream promotion?
Realise Your Potential is a free service for Newydd tenants to help develop and maximise your employment potential.
Our team can help you with all aspects of developing skills, gaining experience, finding work, volunteering or training opportunities that you’re interested in. The support we provide includes:
For more information or support, please email employmentsupport@cadarn.co.uk.
Have you ever worried about what happens to the batteries in your phone, laptop, or electric car when they die? We’re partnering with the Open University to promote a new focus group to address the issue, with participants receiving a £20 shopping voucher for contributing.
Each focus group will involve a guided discussion with a small group of participants and will last approximately 90 minutes online using Microsoft Teams.
Click one of the dates below to find out more about the session.
Wednesday 13 May, 2pm-3.30pm (Welsh language session)
