Newyddion: Your December Newsletter
Welcome to Newyddion. Here's a sneak peek into what you'll find inside this newsletter:
Christmas Opening Hours
ORP Update - Reducing Our Carbon Footprint
Supported Housing Christmas Gift Appeal
Winter Fuel Allowance Scam Alert
Dementia Friendly Support
Christmas Opening Hours

Bydd ein swyddfeydd ar gau a bydd y rhan fwyaf o'r staff ddim ar gael dros gyfnod o'r Nadolig. Ond peidiwch â phoeni! Rydym ni yma i chi os bydd argyfwng.
Bydd y swyddfa ar gau ar 5 Rhagfyr, a rhwng 3yp, 24 Rhagfyr tan iddi ailagor yn llawn ar 2 Ionawr.
Os bydd rhywbeth yn digwydd yn ystod yr amser hwn sy'n peryglu'r eiddo neu'ch diogelwch o ganlyniad i'r eiddo, gallwch gysylltu â'n contractwyr y tu allan i oriau gwaith drwy ffonio ein rhif cymorth cwsmeriaid ar 0303 040 1998 neu drwy glicio yma.
2025 Christmas Gift Appeal - Help Keep Christmas Special!

We're working with our colleagues at Cadarn to try and ensure that every child at their supported housing hostels wakes up to a gift on Christmas morning.
Around 3,000 children in Wales will wake up in temporary accommodation this Christmas. Your kindness can make a real difference in ensuring a magical day.
We’re excited to share a special poem by the families at our hostels as they express their hopes for Christmas and the future.
Click here to watch the video and hear the heartfelt wishes.
How to donate:
- Click the link here after watching the video;
- When checking out, select 'Gift Registry Address' as the delivery address;
- After completing your purchase, we'd like to wish a huge thanks and Merry Christmas to you!
ORP Update - Reducing Our Carbon Footprint

Newydd is working hard to lessen the impact of our homes on the climate – and a key part of this work is our optimised retrofit programme (ORP) to reduce emissions.
ORP Is a Welsh Government initiative to make homes more environmentally friendly, tackle fuel poverty, reduce bills, and to improve living conditions for tenants. Click the link below to find out more about our work so far in 2025, with plenty more to come next year. Read the full update of our ORP work here.
Beware Of Winter Fuel Payment Scams

Between April and September 2025, Action Fraud has received 2,790 crime reports relating to Winter Fuel Payment scams, with victims reporting losses totalling over £27,000.
Winter Fuel Payments are made automatically, you do not need to do anything. If you receive any text messages about Winter Fuel Payments, it’s a scam.
If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online here.
Dementia Friendly Support

Need support or advice about dementia for you, a friend, or a family member? There are helpful resources available to help you and your loved ones. Click the links below to visit the dedicated support pages or call the Dementia Helpline on 0333 150 3456 for confidential advice.
Visit Alzheimers Society Wales here.
Click here to read Dementia Connect’s healthcare booklet.
Get support from Age UK here.

