Welcome to Newyddion. Here's a sneak peek into what you'll find inside this newsletter:
Remember to update your details on April 1st
Universal Credit Managed Migration
Join our Digital Advisory Group
Thinking of ending your tenancy? Let us know first!
Education Maintenance Allowance (EMA) is changing
Do you claim Housing Benefit or Universal Credit to pay your rent? Remember to update your details on April 1st.
Newydd sent Rent Increase letters to all tenants in January, outlining changes to rent and service charges in-line with Welsh Government guidelines which will take effect from April 1st, 2025.
If you claim Universal Credit to help pay your rent, you will need to inform them of the change in your rent on April 1st 2025. You cannot do this before this date, as you cannot report a change until it happens on Universal credit.
If you receive your housing benefit paid directly to you, then you will need to inform your local council the change of your rent. Please visit the hub to do this as they will need to see evidence of the new rent.
If your housing benefit is paid directly to Newydd, then you do not need to do anything. We have already informed your local council of your new rent amount.
If you need any support with this change, or have any concerns about paying your rent, our staff are here to help. Simply contact us by calling 0303 040 1998 or by e-mailing enquiries@newydd.co.uk
If you claim legacy benefits such as Employment Support Allowance or Housing Benefit, you’ll soon receive a notice to move onto Universal Credit. You don’t need to do anything until you receive this notice as this may cause delays in receiving your benefits.
If you’d like any support with the change, our Financial Inclusion Team is here to help with free advice and support. Get in touch with us today.
As part of our 'Digital Advisory Group', tenants will review our digital support services and provide feedback on helping tenants access devices, internet and support to make sure they feel confident using Universal Credit, MyNewydd, and more.
E-mails will be sent to the group weekly and all we ask is for you to respond with your feedback.
If you’d like to get involved, please e-mail scott.tandy@newydd.co.uk
If you’re considering moving out, please contact us first before returning your keys. It’s important that you email or call us to discuss the next steps and avoid any issues with your tenancy (contract). Simply sending keys back without notice can lead to delays and complications.
We’re here to help make the process smooth and straightforward, so please reach out to us as soon as possible.
If your child/children are aged between 16-18 and are starting further education in September 2025, they may be eligible to receive EMA.
Education Maintenance Allowance (EMA) is a weekly grant of £40, designed to support 16 to 18-year-olds from eligible households with further education costs, such as transport or meals.
The threshold for households with one dependent child will be changing from £20,817 and will increase to £23,400 and households with two or more dependents will be changing from £23,077 to £25,974.
For more information on these changes, go to: https://bit.ly/4aK1VBO
