Welcome to Newyddion. Here's a sneak peek into what you'll find inside this newsletter:
Rent Increase Notice Update
Service Charges - What's Covered And What's Not
Introducing Question Of The Month - Answer For The Chance To Win £25 Voucher
We're Recruiting!
Digital Support For Visually Impaired Tenants
You’ll shortly receive your Rent Increase Notice by post which will outline rent and service charge changes for the next 12 months. You may be wondering how we calculate any increases, and we always want to be clear and open on any decisions which affect residents.
Click the link below to find out more about the several factors which affect our decision including Welsh Government Rent Settlement, affordability, resident feedback, value for money, and more.
If you’re struggling to pay your rent, we’re here to help and our dedicated Financial Inclusion Teams can offer specialist advice. Please contact us without delay via the contact details in the link if you need any support.
Click here to read the full details on how rent and service charges are set.
Service charges cover the cost of maintaining communal areas in blocks of flats or on estates. The charges vary from scheme to scheme but often cover services such as grounds maintenance, cleaning, fire alarms and door entry systems. We calculate the charges annually to ensure are as accurate as possible and fairly reflect the services provided to you.
Click the link below to watch our brand new service charges video and find out everything you need to know on what’s covered under the charges and how they’re calculated.
Watch our new service charges video here.
It’s 2026! And to mark the new year, we’re launching a new Question Of The Month feature with the chance for you to win a £25 voucher every month.
We always want to know more about your views on your home, as well as getting to know you a bit better. Every month we’ll tell you how we’re acting on your feedback to improve our services to you. It’s simple and takes less than 2 minutes:
Click here to answer our Question Of The Month.
We’re hiring for several roles across the Cadarn Group in both Cadwyn and Newydd Housing Associations to support our new Cadarn structure. With a variety of roles across a range of teams, take a look to see if these are the ideal roles for you or someone you know.
Keep an eye out in the monthly newsletter, our website, and social media channels as we’ll be adding more roles over the coming weeks to deliver an even better service for our residents.
Click here to see our list of vacancies.
We are delighted to announce that Cadwyn and Newydd Housing Associations have received funding to enhance digital inclusion and better support our visually impaired tenants.
Please note that this is currently a pilot program, and we’re focusing this support specifically in the Cardiff and Rhondda Cynon Taf areas.
Our program includes access to essential devices, internet connectivity, and assistive technology tools to help you confidently navigate the online world.
If you or someone you know could benefit from this support, you can self-refer by completing a short form online. A member of our team will then contact you to go over your responses and coordinate suitable location, date and time for support to take place.
Click here to find the self-referral form.
