Gas and Electricity Supply

In most instances our properties have both a gas and electricity supply. We also have some properties where only an electricity supply is available.

Before you move into your new home, please be aware that the gas and electric supplier will not have switched off or disconnected your supply. However, you will need to arrange for the details to be changed to your name. We'll give you the name of the supplier and their contact details in order for you to do this. You'll also need to provide the readings from the meters.

There are two types of meters – quarterly meters and prepayment meters:

  1. If your new house has a quarterly meter, you need to supply the meter reading and your name and explain how you wish to be charged for the gas supply. There are a number of ways to pay, either by a quarterly bill or a payment plan that can be weekly or monthly. The gas supplier will accept a direct debit for these payments or send you a payment card, there are other means of payment that you can discuss with the supplier
  2. If your home has prepayment meter, you need to supply the readings from the meter – there can be as many as 8 readings on an electricity meter and usually 3 for a gas meter. The supplier will send you either a card or key in order for you to purchase gas or electric.

You may have a mixture of prepayment or quarterly meters, if you wish you can ask for a meter to be changed but the energy companies have started to charge for this service, you will need to ask whether it is possible to change your meter and what the charge would be.

It is important that you give all the information the supplier requires in order to protect yourself from being liable for any charges for the previous tenant.

To shop around for the best energy deals and be in with a chance of saving up to £200 a year go to the Go Energy Shopping website

Water Supply

If you have recently moved in, you will need to notify Welsh Water or Hafren Dyfrdwy that you have moved in by calling 0800 052 0145. You do have a right to have a water meter installed but you must inform us at Newydd. Please note that a water meter may not always prove to be cost effective and it cannot be removed once it is installed.