Report a repair form

Fill out the form below to report your repair. Please make sure you include as much information as you can so that we can process your repair request quickly. If you are able to take photos of the fault please add them. Your completed form will be sent to our customer services team.

Please DO NOT use this form to report emergency repairs. If your repair request is an emergency, please telephone 0303 040 1998.

Upload images

Please add photos if you can, this will help us identify the problem

Max 2mb (megabyte) per image and only image files (jpg, bmp, png)

Once you have completed all the required fields (*) and are happy with your feedback, please submit by clicking the button below.