Rewards and benefits

Reward and Benefits

Our people do a good job, so we want to look after them and reward their hard work. Simple as that. That’s why we make sure we have a great benefits package.

We want to create a place where our people feel happy and enjoy what they do. We think happy staff means a better business and we make sure they understand what we’re trying to achieve and how they’ll help us get there.

Join us and you’ll enjoy a wide-ranging set of benefits, including:


You can join the Group's Social Housing Pension Scheme (SHPS), which is a defined contributions (DC) scheme. Contributions are based on a percentage of your salary and you will contribute 4% and we will contribute 8%. Paying into the pension reduces the amount of tax you pay and you pay lower national insurance contribution.

Life assurance - looking after your family and dependents

If you are a member of SHPS you have protection for your family and dependents in the event of your death in service including a lump sum payment of x 3 your final pay and a pension will be paid to your survivor and up to 4 dependent children.


Time off to relax and spend time with your friends and family is important. You will have 25 days’ holiday plus bank holidays and 3 days of Christmas leave. Holiday increases with length of service up to 30 days within 5 years.

You can also buy and sell up to 5 days of annual leave (pro-rata).

Work/life balance

We offer a number of flexible working arrangements, where these can be accommodated, to help you make the best use of your time as well as allow you to balance work and your home commitments and interests. These include flexi-time (taking flexi-leave with accrued hours); part-time working; term time working and compressed hours. We also consider requests for sabbatical leave to travel or study.

Train, development and grow

We are committed to investing in you and there is a dedicated training budget in every department to help you develop the skills to carry out your role to a high standard and that you can grow and develop.

Professional training

We can provide financial support and day release to attend a relevant course of further education or to gain qualifications that have been identified as part of your career development.

Professional membership fees

If you are a member of a relevant professional institute, we will meet the registration and annual membership fees. This applies for one professional membership per employee.

Maternity and paternity benefits

In addition to statutory maternity benefits, expectant mums with more than 2 years service are entitled to 20 weeks full pay.

Expectant dads are entitled to 2 weeks paid paternity leave.

These entitlements also apply to parents that are adopting.

Looking after you

Our health cash plan provides payments towards the cost of everyday healthcare treatments such as Dental, Optical and Physiotherapy, with all pre-existing conditions covered too. Your policy also gives you access to a confidential helpline providing 24-hour, 7 day a week support for medical, health and wellbeing advice, plus telephone counselling and access to face to face counselling.

When you are too ill to attend work, we offer a support period in excess of Statutory Sick Pay provisions of up to five months on full pay and five months on half pay.

We provide additional support at times of need such as the death of a close relative or dependant. Up to 5 days paid compassionate leave may be granted.

All VDU users are entitled to free eye and eye sight tests. Some staff can claim for an allowance towards the cost of glasses up to £50 towards a basic pair of spectacles or up to £150 if you need special lenses.

We pay for the cost of an annual flu jab.

We have a cycle to work salary sacrifice scheme that allows you to purchase bikes and cycling equipment at a reduced rate as the cost is deducted from your monthly salary and you pay less income tax and national insurance.

We have a childcare voucher salary sacrifice scheme that allows you to save money on your childcare costs.


We provide free fruit as part of our health and wellbeing commitment to you.

Tea and coffee is also free so you can have as many cups as you like.

Our offices have free parking.