Newly built homes
If you have moved into a newly built home within the past 12 months please call the Development Administrator on 02920 629 386 during office hours. For out of hours contact please refer to your Lettings Pack which was given to you when you moved in.
All other properties
If you know what the problem is go straight to HouseCall to report your repair by clicking on the HouseCall link below. Follow the instructions on each screen and then submit your repair request. We will process your request as soon as possible and send an acknowledgement to you if you give us your email address.
If you need help identifying the problem click here to go to HouseCare, which will help you describe the problem and then it will take you through to HouseCall to report it.
Please DO NOT use this internet service if you want to report an emergency.
If you have an emergency repair, please telephone us on 0303 040 1998 (24 hours).
Newydd Housing Association
Ty Cadarn, 5 Village Way, Tongwynlais, CF15 7NE
Tel: 0303 040 1998 | Fax: 0870 242 0674
Text: 07539 115 115 | E-mail: enquiries@newydd.co.uk
Facebook: Newydd | Twitter: @NewyddHousing